VOICE

Our cloud telephone solutions are designed to help enterprises and small businesses engage in authentic and meaningful conversations with consumers at scale. By utilizing our innovative, easy-to-use, and comprehensive cloud-based Voice Solutions and APIs, you can increase sales, enhance customer satisfaction, and maintain consistent brand experiences.

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Routing

CLI

It provides Mobile Operators and customers with a Guaranteed CLI routing service, ensuring that CLI is successfully transmitted 100% of the time.

Gold

Providers who require a reliable Quality of Service (QoS) and competitive market rates for their wholesale and retail customers often opt for our Gold Routing service. 

Bronze

Our Bronze Routing service is specifically designed for providers whose wholesale and retail customers require the most cost-effective international termination rates. 

Omnichannel messaging platform

150+

Yearly (billion) messages send & received.

160+

within your reach (Countries)

 

160+

Monthly API uptime

1500+

World Wide carrier partners

VOICE API

  • Effortlessly incorporate our Voice API into your communication infrastructure without any hassle. This integration allows you to minimize expenses and ensure that your Voice solutions are quickly and smoothly implemented, reducing downtime and maximizing efficiency.ly.
  •  We can connect you with customers over Voice from anywhere in the world, guaranteeing high-quality and locally compliant Voice calls. This ensures that you can provide a seamless and reliable customer experience, regardless of location.
  • By personalizing important Voice messages, you can capture your audience’s attention, reduce churn, improve loyalty, and engage more customers. This strategy enables you to create a more personalized and tailored experience for each individual customer, making them feel valued and connected to your brand.
  • Offer voice assistance to your customers and minimize queues and waiting times by routing calls directly to their desired destination. This feature helps to streamline the customer experience by eliminating the need for customers to wait on hold or navigate a complex phone menu system. By providing quick and efficient assistance, you can enhance customer satisfaction and improve overall call center performance.
  • Ensure the protection of your user’s information by utilizing Number Masking, a feature that allows two-way calls to remain anonymous. With Number Masking, both parties can communicate freely without revealing their personal phone numbers, providing an added layer of privacy and security.

Reliable Voice Architecture

SIP trunking

Easily expand your voice communication reach to any destination across the globe. By utilizing a single provider, you can connect to every country worldwide by leveraging your current phone system.

IVR

Enable customers to access self-serve  (IVR) menus to expedite the time it takes to resolve their inquiries and reach the appropriate person, department, or information they require. 

Number Masking

Improve user safety by utilizing a call anonymization feature that masks genuine phone numbers.By replacing a user's actual phone number with a virtual one, this feature enables secure two-way calling while also preventing data leaks and protecting personal information.

Click-to-call

Integrate voice functionality into your application or website and effortlessly establish a conversation between two phone numbers by utilizing a unified API.

WEBRTC

Facilitate two-way audio calls by utilizing a unique URL with Call Link. This feature allows end users to connect with a WebRTC-supported agent or a predefined target phone number effortlessly, without the need to pre-install any applications on their devices.